FourSeason.ae CRM-ERP System
A custom-built CRM-ERP system developed to streamline operations, client management, and construction workflows for FourSeason.ae.
Project Overview
Cognisoft Labs designed and developed a tailored CRM-ERP system for FourSeason.ae, a business specializing in elegant patio room design and construction. The platform empowers the team to manage client relationships, track project workflows, and handle procurement and invoicing with ease.
Commissioned by Muhammad Hussain Zahid, the founder of FourSeason.ae, the solution addresses the unique challenges of combining design, construction, and client service operations in a single system—resulting in smoother workflows and increased operational efficiency.
Technologies Used
- React.js
- Node.js
- Express
- MongoDB
- Redis
- Socket.io
- AWS
- Chart.js
- Material UI
- Chakra UI
- Tailwind CSS
- GitLab CI/CD
- VPS
- SSL
Key Features
Single Workflow Across Multiple Views
A unified workflow engine that connects views for Admin, Sales, Clients, Procurement, and Invoices—ensuring smooth collaboration and data consistency.
Digital Quotation and Signing
Generate, share, and sign quotes digitally—accelerating sales and eliminating paperwork delays with secure e-signature support.
Effective Progress Tracking and KPIs
Monitor project milestones, performance metrics, and operational KPIs in real-time through customizable dashboards and visual insights.
Centralized Customer Database
Maintain a structured database with client profiles, interaction history, and service records—accessible instantly across teams.
Automated Workflows
Reduce manual overhead by automating repetitive tasks such as status updates, invoice generation, and reminder notifications.
Custom Reporting Tools
Gain valuable insights from dynamic reports covering sales performance, client engagement, and team productivity.
Results
- 30% reduction in operational costs through improved resource allocation
- 45% decrease in booking errors and double-bookings
- Streamlined inventory management resulting in 20% less material waste
- Improved staff productivity through optimized scheduling and workflows
Client Testimonial
"The CRM-ERP system developed by Cognisoft Labs has significantly transformed our operations. Their understanding of our needs and their technical execution were outstanding. We've never been this efficient."
Muhammad Hussain Zahid
Founder, FourSeason.ae
Other
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