AI Chatbot for Foursaeson Glassrooms
A smart, NLP-powered chatbot developed to support students and staff with instant answers and seamless communication.
Project Overview
Cognisoft Labs created an advanced AI chatbot for Foursaeson Glassrooms, built to enhance digital communication across the organization. The chatbot uses natural language processing (NLP) to provide real-time, context-aware responses to user queries.
Its intuitive user interface allows both students and staff to easily access support on topics like course details, payment methods, and general FAQs. The bot is operational 24/7, ensuring users get help at any time of day.
Integrated with internal systems, the chatbot pulls real-time data to deliver relevant, accurate answers — streamlining support processes and improving overall user satisfaction.
Technologies Used
- Rasa
- NLP
- REST APIs
- LiteRAG
- OpenAI
- StreamLit
- Tailwind CSS
- Webhook Integration
Key Features
NLP-Powered Responses
Understands natural language inputs and provides accurate, context-aware replies.
24/7 Availability
Supports users around the clock, increasing engagement and satisfaction.
Real-Time Data Access
Integrates with existing systems to fetch and serve data live, ensuring up-to-date information.
Personalized Interactions
Adapts to user behavior and input to deliver more relevant and human-like conversations.
Results
- Improved student support response time by 80%
- Reduced human workload by automating over 60% of repetitive queries
- Enhanced user engagement with 24/7 instant assistance
- Streamlined access to institutional information with system integration
Client Testimonial
"The AI chatbot developed by Cognisoft Labs significantly improved our communication flow. Students get instant answers, and our support team now focuses on high-priority tasks — it’s a win-win."
Muhammad Hussain Zahid
Founder, Foursaeson.ae
Other
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