Call Lead Management Mobile App
A mobile-first lead tracking system with admin control and in-app calling for efficient sales follow-ups.
Project Overview
Cognisoft Labs built a complete Call Lead Management mobile app designed to help sales teams streamline lead handling, calling, and tracking activities from a single platform. The solution includes both a mobile app for employees and an admin panel for management.
This system enables administrators to upload leads, assign them to specific employees, and track performance in real-time. With integrated call functionality and automatic call recording, the platform provides a full audit trail for every customer interaction—enhancing accountability and improving lead conversion.
Technologies Used
- Flutter
- Firebase
- Node.js
- Express
- MongoDB
- Twilio
- Cloud Functions
- Google Cloud Storage
- AdminLTE
- JWT Auth
Key Features
Admin Dashboard
A centralized panel where admins can upload leads, assign them to employees, and monitor overall activity.
Lead Assignment
Admins can distribute leads to specific employees, who receive real-time updates directly within the mobile app.
In-App Calling
Built-in calling functionality enables employees to contact leads directly from the mobile app.
Call Status Tracking
Admins can view the outcome and current status of each call, ensuring better insight into team performance and follow-ups.
Call Recording
All calls are automatically recorded and stored, providing a reliable source for quality control and performance reviews.
Results
- Reduced lead response time by 40% through mobile-first access and automation
- Improved accountability with full visibility into call performance
- Enhanced data security and tracking with cloud-based storage of call logs and recordings
- Streamlined lead distribution resulting in higher team productivity
Client Testimonial
"This app has completely transformed how we manage and follow up on leads. From assignment to call tracking, everything is seamless and efficient. Highly recommended for sales teams."
Client Confidential
Sales Manager
Other
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